By using and accessing http://www.styleguide.sg (the "Website"), you conclude a legally binding agreement with us, Styleguide, the owner and administrator of the Website.
We may amend the Terms of Service at any time by posting a revised version on the Website. However, an individual notice will not be sent to you.
Any amended Terms of Service shall replace all previous versions of the same. If you do not agree to the amendments or changes to the Terms of Service, you should immediately cease use of any of the services on the Website. After any such amendment becomes effective, we will deem your continued use of the Website to constitute acceptance and agreement to such amendment.
We will, from time to time, post on the Website, guidelines and rules relating to the use of the Website. All such guidelines or rules are hereby incorporated by reference into the Terms of Service.
If we believe you are abusing Styleguide in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our services, delay or remove hosted content, remove any special status associated with your account(s), remove and demote listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Services.
In carrying out any transactions with us on or in relation to the Website or registering an account with us on the Website, you warrant that:
In the event that we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you acknowledge that you are fully responsible for maintaining the confidentiality of your password, and all activities occurring under your account.
You agree to notify us of any breach of security of your password and comply with all policies stated under the Terms of Service.
We will not be liable for any loss or damage arising from your failure to comply with this Clause.
Acceptable Use Policy
In connection with using or accessing the Services you will not:
We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue our services.
Additionally, we reserve the right to refuse or terminate all or part of our Services to anyone for any reason at our discretion.
When a buyer or seller issue arises, we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both buyers and sellers.
Be it directly or indirectly engaged, concerned or interested whether on its own account or as a member, shareholder, consultant, agent, beneficiary, trustee or otherwise in any enterprise, corporation, firm, trust, joint venture or syndicate which is engaged, concerned or interested in or carrying on any business the same as or substantially similar to the business conducted by us as at the date of this User Agreement;
On its own account or for any person, enterprise, firm, trust, joint venture or syndicate directly or indirectly entice (or attempt to entice) away from us any of our customer, supplier or employee; or personally or by its employees or agents or by circulars, letters or advertisements whether on its own account or for any other person, enterprise, firm, trust, joint venture or syndicate directly or indirectly interfere with our business or divulge to any person any information concerning our business or any of our dealings, transactions or affairs.
You understand that the use of the services may result in charges to you for the services or goods you receive from a Seller ("Charges").
After you have received services or goods obtained through your use of the service, Styleguide will facilitate your payment of the applicable charges on behalf of the seller, as such seller's limited payment collection agent.
Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Seller. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by Styleguide.
All charges are due immediately and payment will be facilitated by Styleguide using the preferred payment method designated in your account, after which Styleguide will send you a receipt by email. If your primary account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that Styleguide may, as the seller's limited payment collection agent, use a secondary payment method in your account, if available.
As between you and Styleguide, Styleguide reserves the right to establish, remove and/or revise charges for any or all services or goods obtained through the use of the services at any time in Styleguide’s sole discretion.
Styleguide will use reasonable efforts to inform you of charges that may apply, provided that you will be responsible for charges incurred under your account regardless of your awareness of such charges or the amounts thereof.
Styleguide may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the services or the charges applied to you.
You may elect to cancel your request for services or goods from a seller at any time before seller begin work on producing the tailoring made clothing, in which case you may be charged a cancellation fee.
This payment structure is intended to fully compensate the seller for the services or goods provided. You understand and agree that, while you are free to provide additional payment as a gratuity to any seller who provides you with services or goods obtained through the service, you are under no obligation to do so since it is voluntary. After you have received services or goods obtained through the service, you will have the opportunity to rate your experience and leave additional feedback about your seller.
The fees we charge for using our Services are listed on our Standard Selling Fees section. We may change our seller fees from time to time by posting the changes on Styleguide 14 days in advance, but with no advance notice required for temporary promotions or any changes that result in the reduction of fees.
A 10% transaction fee on the the total amount of sale will be applied to transactions that occurs on Styleguide where applicable. Amounts may be rounded up or down.
Styleguide may, in its sole discretion, round up or round down amounts that are payable from or to Buyers or Sellers to the nearest whole functional base unit in which the currency is denominated. (e.g. to the nearest dollar, euro or other supported currency); for example, Styleguide will round up an amount of $101.50 to $102.00, and $101.49 to $101.00.
Please note that Styleguide, may impose or deduct foreign currency processing costs on or from any payments or payouts by Styleguide in currencies other than Singapore dollars.
If you meet with anyone through Styleguide whom you feel is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Styleguide by contacting us with your police station and report number; provided that your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.
When listing an item, you agree to comply with Styleguide’s rules for listing and selling practices policy and that:
You are responsible for the accuracy and content of the listing and item offered;
Your listing may not be immediately searchable by keyword or category for several hours (or up to 24 hours in some circumstances). Styleguide cannot guarantee exact listing durations.
Content that violates any of Styleguide’s policies may be deleted at Styleguide’s discretion;
The appearance or placement of listings in search and browse results will depend on a variety of factors, including, but not limited to:
To drive positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer. Some advanced listing upgrades will only be visible on certain services.
Styleguide’s listing policy may also affect whether your listing appears in search results.
Metatags and URL links that are included in a listing may be removed or altered so as to not affect third-party search engine results.
We may provide you with optional recommendations to consider when creating your listings. Such recommendations may be based on the aggregated sales and performance history of similar sold and current listings; results will vary for individual listings.
To drive the recommendations experience, you agree that we may display the sales and performance history of your individual listings to other sellers.
When buying an item, you agree to the rules for buyers and that:
You are responsible for reading the full item listing or invoice before agreeing to the purchase.
You enter into a legally binding contract to purchase an item or service when you commit to buy an item or service by not rejecting the Invoice sent by the seller through Styleguide.
We do not transfer legal ownership of items or services from the seller to the buyer.
Buyer Refund Policy
Buyers may contact Styleguide at email@example.com for assistance on any refund requests.
Refund requests will be processed on a case by case basis at our sole discretion. While we may help facilitate the resolution of such refund requests, Styleguide has no control over and does not guarantee that the buyers' request will be fulfilled.
When providing us with content or causing content to be posted using our services, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, publicity, trademark, and database rights and other intellectual property rights which you own or have rights to use and to which you have in the content, in any media known now or developed in the future. Further, to the fullest extent permitted under applicable law, you waive your moral rights and promise not to assert such rights or any other intellectual property or publicity rights against us, our sublicensees, or our assignees.
You represent and warrant that none of the following infringe any rights mentioned in the preceding paragraph: your provision of content to us, and of such content to be posted using the services, and use of any such content (including of works derived from it) by us, our users, or others in contract with us that is done in connection with the services and in compliance with this User Agreement and policy
We may offer catalogs including stock images, descriptions and product specifications that are provided by third-parties (including users). You may use catalog content solely in connection with your Styleguide’s listings. The permission to use catalog content is subject to modification or revocation at any time at Styleguide’’s sole discretion.
While we try to offer reliable data, we cannot promise that the catalogs will always be available, accurate, and up-to-date, and you agree that you will not hold our catalog providers or us responsible for inaccuracies. The catalog may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings included within the catalogs or create any derivative works based on catalog content (other than by including them in your listings).
Authorization to Contact You; Recording Calls
Styleguide may contact you using autodialed or prerecorded calls and text messages, at any telephone number that you have provided us, to: (i) notify you regarding your account; (ii) troubleshoot problems with your account; (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires; or (vi) as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you.
Styleguide may also contact you using autodialed or prerecorded calls and text messages for marketing purposes (e.g., offers and promotions), if you consent to such communications. Styleguide may collect other telephone numbers for you and may place manual non-marketing calls to any of those numbers and autodialed non-marketing calls to any landline.
If you do not wish to receive such communications, you may contact the Styleguide team at firstname.lastname@example.org
Styleguide may, without further notice or warning and in its discretion , monitor or record telephone conversations of you or anyone acting on your behalf with Styleguide or its agents for quality control and training purposes or for its own protection.
Disclaimer of Warranties; Limitation of Liability
Your use of the Website is at your sole risk. We disclaim all warranties of any kind, whether express or implied.
We reserve the right at any time and from time to time to modify and discontinue, temporarily or permanently, any services of the Website (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of such services.
We make no warranty that:
In addition, to the extent permitted by applicable law, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents and employees) are not liable, and you agree not to hold us responsible, for any damages or losses ( including, but not limited to, loss of money, goodwill or reputation , profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from:
Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.
Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to SGD$100.
If you have a dispute with one or more users, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands, costs and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.
You will indemnify and keep indemnified and hold us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this agreement, your improper use of Styleguide’’s services or your breach of any law or the rights of a third party.
You and Styleguide agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the Styleguide User Agreement, your use of or access to the Services, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.
This agreement shall be governed by and construed in accordance with Singapore law.
Agreement to Arbitrate
You and Styleguide each agree that any and all disputes or claims that have arisen or may arise between you and Styleguide relating in any way to or arising out of this or previous versions of the User Agreement, your use of or access to Styleguide’s Services, or any products or services sold, offered, or purchased through Styleguide’s Services shall be resolved exclusively through final and binding arbitration, rather than in court. Alternatively, you may assert your claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only.
Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. An arbitrator should apply the terms of the User Agreement as a court would. All issues are for the arbitrator to decide, except that issues relating to arbitrability, the scope or enforceability of this Agreement to Arbitrate, shall be for a court of competent jurisdiction to decide.
A party who intends to seek arbitration must first send to the other, by certified mail, a completed Notice of Dispute ("Notice") . The Notice to Styleguide should be sent to 14 Robinson Road #08-01A, Far East Finance Building Singapore 048545.
Styleguide will send any Notice to you to the physical address we have on file associated with your Styleguide account; it is your responsibility to keep your physical address up to date. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought.
If you and Styleguide are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or Styleguide may initiate arbitration proceedings.
Any dispute, claim, difference or controversy arising out of, relating to or having any connection with this User Agreement, including any dispute as to its existence, validity, interpretation, performance, breach or termination or the consequences of its nullity shall be referred to and finally resolved by arbitration administered in Singapore
The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same Styleguide user to the extent required by applicable law. The arbitrator's award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
If an arbitrator or court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply.
If you are a new Styleguide user, you can choose to reject this agreement to arbitrate (“Opt-OUT”) by mailing us a written “Opt-out Notice”. The Opt- Out Notice must be postmarked no later than 30 days after the date you accept the user agreement for the first time.
You must mail the Opt-Out Notice to Styleguide at 14 Robinson Road #08-01A, Far East Finance Building Singapore 048545
Future Amendments to the Agreement to Arbitrate
Notwithstanding any provision in the User Agreement to the contrary, you and we agree that if we make any amendment to this Agreement to Arbitrate (other than an amendment to any notice address or site link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against Styleguide prior to the effective date of the amendment.
The amendment shall apply to all other disputes or claims governed by the Agreement to Arbitrate that have arisen or may arise between you and Styleguide. We will notify you of amendments to this Agreement to Arbitrate by posting the amended terms on www.styleguide.com at least 30 days before the effective date of the amendments and by providing notice by email. If you do not agree to these amended terms, you may close your account within the 30 day period and you will not be bound by the amended terms.
Judicial Forum for Legal Disputes
Unless you and we agree otherwise, in the event that the Agreement to Arbitrate above is found not to apply to you or to a particular claim or dispute, either as a result of your decision to opt out of the Agreement to Arbitrate or as a result of a decision by the arbitrator or a court order, you agree that any claim or dispute that has arisen or may arise between you and Styleguide must be resolved exclusively by court located in Singapore. You and Styleguide agree to submit to the personal jurisdiction of the courts located in Singapore for the purpose of litigating all such claims or disputes.
Collection of Personal Data
You can use and browse the Website and the Apps without disclosing your personal data. You are not required to provide personal data as a condition of using the Website or the Apps, except as may be necessary for us to be able to provide the products and services which you purchase through our Website or Apps, respond to your requests, or in cases where you contact us directly.
We collect personal data only when you provide it to us in the following situations:
We may collect certain information on your visits to the Website or the Apps including, but not limited to traffic data, location data, and the resources that you access. This information is non-personally identifiable information (i.e. it cannot be used to identify you) and may be used by us, or by a third party advertiser, in tailoring advertising specifically for you
Purpose of Use
The personal data which you provide may be used and processed by us in the aggregate or individually and may be combined with other information for the purpose of managing and operating the Website and the Apps, the scope of which may include, but is not limited to the following:
We will not, without your express consent, disclose your personal data to third parties for the purposes of direct marketing. Consent for disclosure of personal data to third parties, for the purposes of receiving marketing communications, is given through our registration form, either online or on paper. You can withdraw your consent by contacting our customer service.
Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data.
We will store all the personal data you provide on secure servers.
You however understand that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to the Website or the Apps; any transmission is at your own risk.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We will never ask you for your password other than when you log in to the Website, as the case may be.
Disclosure of personal data
In order to manage and operate the Website and the Apps, we may disclose your personal data to any member of our group, which means our affiliates and subsidiaries. We may also disclose your personal data to third parties such as our service providers and professional advisors for the following purposes:
When you use the Website or the Apps, we may collect and store information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Cookies are used on the Website to distinguish you from other users of the Website. Cookies help us to provide you with a good experience when you browse the Website. Cookies also allow us to improve the Website. In addition, cookies are used to personalise the advertising you see on the Website and on other websites. All cookies which we send to you through the Website are set to expire in 2 years.
We also allow certain third parties to collect information about your online activities through cookies and other technologies when you use the Website. These third parties include:
(a) business partners, who collect information when you view or interact with one of their advertisements on the Website, and
(b) advertising networks, who collect information about your interests when you view or interact with one of the advertisements they place on many different web sites on the Internet. The information gathered by these third parties are non-personally identifiable information which is used to make predictions about your characteristics, interests or preferences and to display advertisements on the Website and across the Internet which are tailored to your interests.
Many of the third parties we allow to collect information on the Website are members of the Network Advertising Initiative, which offers a single location to opt out of advertising targeting from member companies. To opt out, please follow the link: http://www.networkadvertising.org/choices/ and follow the instructions on the site. Another good way of opting out is through the following link: http://www.aboutads.info/choices/. Lastly, you can manage the type of cookies that are allowed through your browser settings, including completely blocking all cookies if you so wish. For information about how to manage cookies on your browser, please see the help section of the browser you are using.
International Data Transfer
Third Party Websites
The Website and the Apps may, from time to time, contain links to and from the websites of our partner networks and vendors. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access and correction
Our privacy officer is responsible for ensuring that requests for access to personal data and amendment of personal data are properly dealt with in accordance with the procedures specified herein.
We shall not be liable for any voluntary disclosure of personal data by you to other users in connection with the use of the Website or the Apps, as the case may be.
Privacy of Others; Marketing
If Styleguide provides you with information about another user, you agree you will use the information only for the purposes it is provided to you. You may not disclose, sell, rent, or distribute a user's information to a third party for purposes unrelated to the services.
Additionally, you may not use information for direct marketing purposes, via electronic or other means, unless you obtain the consent of the specific user to do so.
The Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Singapore, and any claims or disputes of whatever nature shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.
Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.
Any account that you may have with us is not transferable and any rights to such account will terminate upon your death. Upon receipt of a copy of your death certificate, your account will be terminated and all content that you have generated in your account will be permanently deleted.
Headings are for reference purposes only and do not limit the scope or extent of such Section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.
We may amend this Terms of Service or User Agreement at any time by posting the amended terms on www.styleguide.sg. Our right to amend includes the right to modify, add to, or remove terms and we will not be obliged to give prior notice on this. Your continued access or use of our Services constitutes your acceptance of the amended terms.
We may also ask you to acknowledge your acceptance of the Terms of Service and User Agreement through an electronic click-through.
The policies posted on our sites may be changed from time to time. Changes take effect when we post them on the Styleguide site.
If you create or use an account on behalf of a business entity, you represent that you are authorized to act on behalf of such business and bind the business to the Terms of Service and User Agreement. Such account is owned and controlled by the business entity. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this User Agreement.
The Terms of Service and User Agreement, and all policies set forth the entire understanding and agreement between you and Styleguide and supersede all prior understandings and agreements of the parties.
The following Sections survive any termination of this User Agreement: Fees, Content, Disclaimer of Warranties; Limitation of Liability; Indemnity, and Legal Disputes.